Privacy Policy

ZeissGear respects consumer privacy and works to safeguard your personal information, while complying with all International and United States Federal and State laws and regulations. We are dedicated to providing you with the superior customer experience that you know and expect from ZeissGear. We view your privacy as an important component of your customer experience and ensure your personal information is handled in a safe and responsible manner.

What is your general privacy policy?

ZeissGear protects your privacy. We share only data required in the ordinary course of business, including information necessary for validation of credit transactions, verification of identity, shipping and billing addresses, tracking orders and visitors, obtainment of payment, marketing and merchandising efforts, improvement of your consumer experience, and other data as described in this policy.

What personal information do you collect?

If you only browse our site, there is no need for you to provide any personal information. However, if you choose to purchase an item from us, or provide us with your personal information through live chat, forums, testimonials, reviews, feedback forms, or other means, you consent to the transfer and storage of your personal information. This information allows us to provide you with a consumer experience tailored to your needs.

We may request or retain the following for our database:

  • Your name
  • Bill-to and ship-to information
  • Contact information, including email address and telephone number
  • Financial and credit information, as needed
  • Order information
  • Information specific to individual customers
  • Export compliance and domestic compliance certifications
  • End use, end user, country of ultimate destination information
  • Any information required by the U.S. Department of State or the U.S. Department of Commerce for export licensing
  • Identifications or employer information, as needed to verify law enforcement, military or professional status
  • Internet protocol address
Do you maintain a database?

ZeissGear maintains a private customer database for its own company use and marketing efforts. If you do not wish to receive our newsletters, you may request deletion of your address via the removal instructions available in the newsletter.

What personal data may be shared or disclosed?

ZeissGear does not sell or share your personal information with other non-affiliated companies or persons. However, under the following circumstances, and as permitted by law, we may be required to share your personal information:

  • ZeissGear provides information as needed to respond to any subpoenas, court orders, legal process, enforceable governmental requests, legal claims, or to comply with any applicable laws or regulations. ZeissGear reserves the right to share your personal information to exercise any legal rights or to defend against any legal claims.
  • ZeissGear shares information as may be required to further law enforcement investigations, to prevent illegal activity, and to assist in taking action against illegal activity. Additionally, ZeissGear shares information, as permitted by law, to preserve the reputation and integrity of ZeissGear, to prevent any harm to rights or property of our customers or ZeissGear, and to address any issues arising out of or related to fraud.
  • If ZeissGear is acquired by, or merges with, any other company or entity, your personal information may be transferred to any parent companies, subsidiaries, affiliates, or successors.
  • ZeissGear may share information to address security, technical or customer service issues, or enforce any policies or terms and conditions of our websites or transactions.
  • ZeissGear may provide your information to our trusted service providers who work under confidentiality and non-disclosure agreements or assist with our business operations. Such companies may support our effective and innovative marketing techniques or aid in services necessary for fulfillment or completion of orders.
  • ZeissGear may share information as needed for the processing, tracking, and fulfillment of any orders, as well as to collect fees and resolve any payment issues.
  • ZeissGear may use personal information to provide you with important marketing or promotional notices and to improve our marketing efforts or website design.
  • ZeissGear shares information with other third parties when necessary to improve your consumer experience. Please note that personal information includes any information that can be used to identify a specific person, not anonymous information about a user.

Please note that personal information includes any information that can be used to identify a specific person, not anonymous information about a user.

How do you protect credit data?

ZeissGear reserves the right to exchange individual credit data and credit experience as any other company or organization may do in the ordinary course of business. Exchanging information may be necessary for payment processing, verification purposes, or fraud prevention, etc. This policy protects the order process on the Internet, promotes individual responsibility, and protects consumers. ZeissGear takes necessary measures to ensure your credit data is secure and only shared with authorized persons or entities.

Is your ordering process secure?

ZeissGear ensures the safe transmission of your personal information during the ordering process. We make certain that our ordering process is up-to-date, secure, and capable of protecting your personal information.

Is any information provided automatically?

When you visit ZeissGear, we may receive information about your visit automatically through data collection tools and methodologies used in the ordinary course of business. These tools enhance the quality of our service and provide you with a user-friendly experience.

What if I am referred to another site or service?

We may provide links to sites or services outside of the ZeissGear site for your reference or use. ZeissGear may not have any affiliation with these sites or services and you should review the privacy policies associated with these sites or services. ZeissGear is not responsible for the privacy policies of external sites. Please see the following privacy policies for information about checkout with PayPal.

Is this policy subject to change?

ZeissGear reserves the right to change this privacy policy as needed. Please check back with us for any updates.

Where are your other policies?

Please refer to our main policy page for more information on our customer service policies and procedures.

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